Shipping policy
Shipping Policy
At Caressnest, we carefully prepare and package each order to ensure it arrives beautifully presented and ready to gift.
Processing Time
All orders are processed within 1–3 business days. Personalised orders may take slightly longer depending on customisation.
Delivery Time
UK standard delivery: 2–4 business days after dispatch.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free delivery on selected promotions.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details (if applicable).
Delays
While we aim to deliver within the stated timeframes, delays may occasionally occur due to courier issues or peak periods.
If you have any questions regarding your order, please contact us at hello@caressnest.co.uk